Watch: It's Not About The Nail, from FranklinCovey’s All Access Pass®. Habit 5 is something you can practice right now. As you do it, your Circle of Influence begins to expand. Habit 5 is powerful because it is right in the middle of your Circle of Influence, meaning it is something you can always do because it is within your control.
Logos - The reasoning part of the presentation.Pathos - Your empathetic side, showing you are in alignment with the emotional thrust of another person's communication.Ethos - Your personal credibility, the trust you inspire.She was nominated by metastatic breast cancer patient, Romana James. There are three words that contain the essence of seeking first to understand: Listening to understand, not to reply Word for Word Media 0 Comment The last winner of our Exceptional Nurse Competition is Sister Tienie Ackermann from Dr Dino Chetty, Clinical and Radiation Oncologist. Win/Win solutions require a high degree of both. Seeking to understand requires consideration seeking to be understood takes courage.
#LISTENING TO UNDERSTAND HOW TO#
Knowing how to be understood is the second half of Habit 5 and equally critical to reaching Win/Win solutions. You will also begin to appreciate the impact these differences can have as people try to work together in interdependent situations. CoveyĪs you learn to listen deeply to other people, you will discover tremendous differences in perception. "If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood." - Dr. It takes time, but nowhere near the time that it takes to back up and correct misunderstandings when you're already miles down the road. Empathic listening is powerful because it gives you accurate data to work with. They're either speaking or preparing to speak.Įmpathic listening is listening with the intent to understand. Instead, most people listen to the reply. We typically seek first to be understood. As such, it takes active listening techniques to a new level.
Habit 5: Seek First to Understand, Then to Be Understood involves a deep shift in paradigm. Empathic listening is a structured listening and questioning technique that allows you to develop and enhance relationships with a stronger understanding of what is being conveyed, both intellectually and emotionally.
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